Refund Policy for Downloadable Products

Effective Date: December 24, 2023
Last Updated: July 23, 2026

JoesMind.com wants you to be satisfied with the downloadable products you purchase from us. This policy explains how our 30-day satisfaction guarantee works.

30-Day Satisfaction Guarantee

Downloadable products purchased directly from JoesMind.com are covered by a 30-day satisfaction guarantee.

You may request a full refund for any reason if you are dissatisfied with your purchase. Your request must be submitted within 30 calendar days of the original purchase date.

Products Covered by This Policy

This refund policy applies only to downloadable products purchased directly from JoesMind.com.

Products, services, subscriptions, or other items purchased from third-party websites, vendors, affiliates, or resellers are not purchases from JoesMind.com and are not covered by this policy.

Good-Faith Deletion of Refunded Products

Because our products are delivered digitally, they cannot be physically returned.

When you receive a refund, we ask that you act in good faith by deleting the refunded product from your computers, mobile devices, cloud storage accounts, backup systems, and any other location where you have saved it.

How to Request a Refund

The best way to request a refund is to reply directly to the emailed receipt for your purchase.

You may also contact us by:

Email: [email protected]
Phone: 865-484-6304

Please provide your order number or the email address used for the purchase so that we can locate your order.

You may tell us why you were dissatisfied, but a detailed explanation is not required to receive a refund under the 30-day satisfaction guarantee.

Refund Processing

Approved refunds will be issued to the original payment method used for the purchase.

We will submit the refund within five business days after receiving and verifying your request. Your bank, credit card company, or payment provider may require additional time to post the refund to your account.

Refund requests received more than 30 days after the purchase date are outside the satisfaction-guarantee period.

Changes to This Policy

JoesMind.com may update this refund policy from time to time. Any changes will apply to purchases made on or after the updated policy’s effective date.

The refund policy in effect on the date of your purchase will apply to that purchase.

Contact Information

Joe Jepsen
JoesMind.com
2109 Bradley Lane
Sevierville, TN 37876
[email protected]
865-484-6304